What our Customers say...

Water Damage Testimonials

Russ was very helpful! From the beginning they were prompt worked around my schedule. They did everything, the cleaning was beyond my wildest expectations!!!

For a nasty problem, it was nice to work with Professionals.

Thankful!

I appreciate all the efforts & tremendous communication from both Dean & Kevin. Job well done.

All staff very professional, excellent work, neat - very pleased. All SERVPRO teams were very professional, careful and have completed excellent work. Russ did an excellent job explaining all phases. Thanks.

Outstanding. Prompt.

Professional

Project proceeded and was completed on schedule and in a professional manner.

I was pleased that SERVPRO had great customer satisfaction.  There were a few instances when the project didn't go as planned (drywall had dimples and paint didn't cover well), but in each instance, SERVPRO made sure to make things right, even if it meant more resources and time and they even found a way to match an existing ceiling texture that was tricky!  SERVPRO employees were always kind and courteous.

Everything was cleaned up and it looks great!

We first met our project managers, they were kind, caring and efficient.  I was emotional and started to cry when I realized we would need to leave our home and might not get back before our granddaughter was to come for her first overnight stay.  Our project managers went through much appreciated efforts to get everything done before she came.  God bless them, they did it!  

I was amazed with the thorough and competent work done during each phase of the work.  Their helpfulness went above and beyond!!

They were very neat and very respectful.  I give them a 10 or A+!

SERVPRO did a great job and made sure everything was 100% correct.  I am very happy with the final product-back to where it was before the water damage. 

They were courteous and responsive to our needs.  We are very pleased with the cleanliness and finished product.

Everyone I dealt with was very helpful.  I am very pleased with the service.  Give my project manager a "10" rating.

Everything was excellent.  The people were very work oriented, friendly and exceeded my expectations.  My project manager was super, he kept me informed at all times.

Our project manager and staff were very pleasant and professional.  I appreciated the way they conducted themselves.  I felt very comfortable and enjoyed working with them.

Great Staff! Exceptional work and extremely thorough.  Very nice people to work with!

Everyone was courteous, polite & helpful by explaining things from start to finish.  Also cleaned up well after each time they came.

Excellent and this is a great company that I would tell others about.   Great company to have in your home because I felt comfortable with their teams.

They have been great.  I would recommend them to anyone.  They really are worthy of their motto "Like it never even happened."  All the staff were great - friendly, courteous and quick, with high quality.

Very impressed with the high level of professionalism and competency overall. Very happy with the clean-up and assistance in the repair process and being very accommodating to my busy schedule.  My house is cleaner than I would have done!  They did an amazing job at cleaning, our project manager was excellent in every aspect of his job.  Highly recommend!

Very much appreciated the customer service as I was trying to navigate the process of cleanup and also how to proceed with the insurance claim.  Very efficient and timely, informative and accessible.

Excellent service with very prompt follow-up and responses.  Work was completed neatly and professionally.  The excellent service made our unpleasant and stressful experience much easier to handle.  Thank you!

Everyone was great! Project Manager did a great job supervising.

The project managers did an excellent job in coordinating and communicating the rebuild project, drywall, painting, carpentry, and cleaning all done to specifications, professionally, and with a smile!  Many thanks to the staff and contractors assigned to the project.

Fast, excellent quality and friendly staff.  Everyone was great.

Very professional and high quality work in all areas.  Many thanks for getting our home back in shape.

Our project manager was extremely helpful and followed-up on all requests.  Did an astounding job explaining process and timeline.  Helped us through a most difficult time.

SERVPRO was very professional and did a nice job.  They were knowledgeable and answered all of my questions.

Excellent workmanship, extremely hardworking keeping us well informed of the plan.  The men on the job were very nice to work with.  In our case, our project manager responded to our sudden need for completion in best possibly timing.  Without his experience and excellent customer service we would have been in a financial mess.

Thank you so much for your kindness and attention to the smallest details.  We sure are very pleased with the job that was done.  God bless you all.

SERVPRO completed the job on time as promised so we could enjoy our kitchen in time for Christmas.  They addressed all concerns promptly.  A job well done.

The employees of SERVPRO are very competent and do a wonderful job.  We will recommend this company to anybody and everybody we know.  It was a pleasure!  Great job!

A pleasure to work with.  I had no worries.  The project manager was very easy to work with.  He kept me informed through the whole process.

Unbelievable customer service, fantastic skilled workers, overall fantastic repair, clean up, and restoration work!  A BIG thank you!

We felt in safe hands from day 1!  Our experience was amazingly positive.  Our project manager was incredibly sensitive, reliable and efficient.  He listened extremely carefully to my very picky concerns and communicated those concerns to every team member.  All concerns were addressed!  

Everyone was very professional, very hardworking and explained everything they were doing.  We were very impressed with SERVPRO and the team that worked at our house. The crew was so wonderful during a very difficult time for us.

I am very happy with the service I received from SERVPRO.  They did everything exactly as they said they would and they even did it ahead of schedule with high quality.  Every member of the SERVPRO team was courteous, professional and highly skilled.  I would have been lost if SERVPRO wasn't there to help.

I felt assured you were looking out for my well-being.  Thank you for being available!

I was impressed with the quality workmanship in which was all done in a timely manner.  I will highly recommend to my family and friends.  All staff and workers were very polite.  Thank you all for getting my home back to normal without any worries or stress.

I was very pleased with the quality of the work, the pleasantness of the workers and the constant concern for my satisfaction.

They handled EVERYTHING! I didn't have to worry about details & additional communication with the adjuster. I am a "control" person and usually have to make things happen - not in this case. I was very pleasantly surprised to be "taken care of" with all details handled. Very professional team - very careful, paid attention to details & cleaned up after themselves. House looks better than before the damage!!! On a scale of 1-10 with 10 being the best - these guys are a 15 or 20!